Introduction

Our Privacy Policy will help you understand what information we collect and process using this Charlotte Agnew Eventing website, how we use it, and what choices you have about your personal data.

When we refer to “Charlotte Agnew Eventing” within this Privacy Policy, we are referring to Charlotte Agnew Eventing, Norton Grounds Farm, Chipping Campden, Gloucestershire GL55 6PY, the partnership which provides this website, and any services or features which may be made available to you from this website.

1. Customer and Citizen Data

You may decide to send us your personal information via this website if you are seeking more information, or for other similar purposes. Your decision to disclose your personal data is entirely voluntary, and by doing so, you are providing us with specific consent to use your personal data only for the purposes for which you have disclosed it to us.

Charlotte Agnew Eventing may access and use your Customer Data only for the purposes for which you have submitted it to us to (a) provide information to you, (b) make contact with you, (c) provide services to you, or (d) maintain the operations and security of the website and services we provide to you. We will not use your personal information for any other purposes, for example the communication of marketing material, unless we have your specific consent to do so.

We will at all times handle and store your personal data in accordance with industry best practice aligned with ISO27001, the international standard for information security. This includes the activities and procedures undertaken by our own personnel and the technical controls which we have implemented to prevent unauthorised access, compromise or theft of information from our applications, supporting computer systems and premises.

2. Sensitive Personal Data

GDPR specifies a set of personal data categories which are considered to be “sensitive”, and which require special consideration by Data Controllers. This website, and any services available from this website, do not knowingly collect or process any sensitive personal data, and supporting Privacy Impact Assessments (also known as Data Protection Impact Assessments under GDPR) are available upon request from the Charlotte Agnew Eventing’s Data Protection Officer (see Section 8).

3. Children’s Personal Data

This website, and any services available from this website, are not directed to children under the age of 13. If you learn that a child under the age of 13 has provided us with their personal information without having parental consent, please contact the Charlotte Agnew Eventing Data Protection Officer (see Section 9) immediately so that we can take appropriate action.

4. Customer and Citizen Data Rights

As prescribed within data protection regulations, you have several rights connected to the provision of your personal data to Charlotte Agnew Eventing using this website. These include your rights to request that Charlotte Agnew Eventing:

confirms to you what personal data it may hold about you, if any, and for what purposes
changes the consent which you have provided in relation to your personal data
corrects any inaccurate or incomplete personal data which may be held about you
provides you with a complete copy of your personal data for you to move elsewhere
stops processing your personal data, whilst an objection from you is being resolved
permanently erases all your personal data promptly, and confirms to you that it has done so (there may be reasons why we may be unable to do this)

To contact Charlotte Agnew Eventing, please see Section 8 below.

5. Website Cookies

This website uses cookies to record log data. We use both session-based and persistent cookies, dependent upon how you use or interact with this website.

Cookies are small text files sent by us to your computer, or from your computer or mobile device to us each time you visit our website. They are unique to you or your web browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them, or until they expire.

We use cookies which are not specific to your account but are unique and allow us to undertake website analytics and customization, among other similar things. If you decide to disable some or all cookies, you may not be able to use some of the functions on our website. We may use third-party cookies, for example Google Analytics, and you may choose to opt-out of third party cookies from their website.

6. External Links

This website may include relevant hyperlinks to external websites not controlled by Charlotte Agnew Eventing. Whilst all reasonable care has been exercised in selecting and providing any such links, you are advised to exercise caution before clicking any external links. We cannot guarantee the ongoing suitability of external links, nor do we continually verify the safety or security of the contents which may be provided to you. You are advised, therefore, that your use of external links is at your own risk and we cannot be responsible for any damages or consequences caused by your use of them.

7. Changes to this Privacy Policy

We may change this Charlotte Agnew Eventing Privacy Policy from time to time, and if we do we will post any changes on this page. If you continue to access this website or use services available from this website after those changes have come into effect, you will have agreed to the revised policy.

8. Contacting Charlotte Agnew Eventing

If you have any questions about this Privacy Policy, would like to exercise any of your statutory rights, or to make a complaint, please write to:

The Data Protection Officer
Charlotte Agnew Eventing,
Norton Grounds Farm,
Chipping Campden,
Gloucestershire
GL55 6PY

email: char.agnew@gmail.com

“Charlotte is an exceptionally talented rider.  Her strengths are her inherent understanding of so many different types of horses, her attention to detail, her horsemanship in managing horses’ day to day needs and her meticulous insight into how to produce young horses.  As a competitor she is positive and determined but never at the expense of the horse’s well-being.”

Ernest Dillon FBHS

“Charlotte’s lessons were invaluable to me this season; simple advice that was black and white for me with all the horses she taught me on this year. I heard her voice in my head for the rest of the season, ‘keep the flow’ – it’s helped me achieve some fantastic results and cement solid foundations on my young horses.”

Gabrielle Riddell

“Our horse is beautifully looked after and exercised with superb care and attention to every detail. My daughter is also well supported in her riding which is an added bonus” 

Millie Wentworth-Stanley

“We were looking for an Event horse for our 15 year old daughter and were introduced to Charlotte; our daughter absolutely loved ‘Betty’ from day one and has continued to progress on her throughout the summer. Charlotte could not have been more professional and helpful and we would have no hesitation in recommending her.”

Mark Kerridge